Terms of service
Terms of Service — Rangvi
Last updated: 8th August 2026
Welcome to Rangvi. These Terms of Service ("Terms") govern your access to and use of the Rangvi website, mobile experience, and any related services (collectively, the "Site"), operated by Rangvi ("we," "us," or "our"). By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. About Rangvi
Rangvi is a retailer of women's clothing and related apparel, sold through this Site.
Trade name: Rangvi Email: info@rangvi.com Phone: +91 92622 28400 Address: Khekhariya, P.O. Noniyadih, P.S. Raxaul, Pin. 845305, East Champaran (Bihar), Raxaul, 845305, Raxaul BR, India
2. Eligibility
You must be at least 18 years old, or using the Site under the supervision of a parent or legal guardian, to place an order. By using the Site, you represent that you meet this requirement and that any information you provide is accurate and complete.
3. Products & Pricing
- All products are subject to availability. We reserve the right to discontinue any product or limit quantities at any time.
- Product colors, prints, and fabric may vary slightly from images shown due to screen settings, lighting, or batch/dye variation.
- Prices are listed in [Insert Currency, e.g. INR] and are subject to change without notice. The price charged will be the price displayed at the time your order is confirmed.
- We make reasonable efforts to display accurate pricing and product details but do not warrant that product descriptions, pricing, or other content on the Site is error-free. If a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel the order and refund any amount paid.
4. Orders & Payment
- By placing an order, you are making an offer to purchase, which we may accept or decline at our discretion (e.g., due to stock unavailability, pricing errors, or suspected fraud).
- We accept both Cash on Delivery (COD) and online payments (UPI, debit/credit cards, net banking, and other methods made available at checkout).
- For COD orders, payment is due in full at the time of delivery.
- For online payments, your order will be processed once payment is successfully authorized. All online transactions are processed through secure third-party payment gateways; Rangvi does not store your full card or banking details.
- You are responsible for ensuring the accuracy of your shipping and contact details at checkout.
5. Shipping & Delivery
- Estimated delivery timelines will be shown at checkout or in your order confirmation and are approximate, not guaranteed.
- Risk of loss and title for products pass to you upon delivery to the shipping carrier or delivery address.
- Delays caused by courier partners, weather, regional disruptions, or other events beyond our control are outside our responsibility, though we will assist in tracking and resolving delivery issues where possible.
6. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms. Please review it before placing an order.
7. Account Registration (if applicable)
If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at info@rangvi.com if you suspect unauthorized use of your account.
8. Intellectual Property
All content on the Site — including but not limited to the Rangvi name, logo, product photography, graphics, text, designs, and layout — is the property of Rangvi or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.
9. User Conduct
You agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to the Site, its systems, or other users' accounts
- Upload or transmit viruses, malicious code, or engage in activity that disrupts the Site
- Use automated means (bots, scrapers) to access or extract data from the Site without permission
- Submit false, misleading, or fraudulent orders or payment information
We reserve the right to suspend or terminate access for any user who violates these Terms.
10. User Content & Reviews
If you submit reviews, comments, photos, or other content to the Site (e.g., product reviews), you grant Rangvi a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for marketing and business purposes. You agree not to submit content that is defamatory, obscene, infringing, or otherwise unlawful.
11. Third-Party Links
The Site may contain links to third-party websites or services (e.g., payment gateways, social media). We are not responsible for the content, accuracy, or practices of any third-party site, and inclusion of a link does not imply endorsement.
12. Disclaimer of Warranties
The Site and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Rangvi disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Rangvi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Site or products purchased through it. Our total liability for any claim arising from these Terms or your order shall not exceed the amount you paid for the relevant product.
14. Indemnification
You agree to indemnify and hold harmless Rangvi, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Site.
15. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of East Champaran, Bihar, India.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, legal requirements, or Site functionality. The updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
17. Termination
We reserve the right to suspend or terminate your access to the Site, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
18. Contact Us
If you have any questions about these Terms, please contact us:
Rangvi Email: info@rangvi.com Phone: +91 92622 28400 Address: Khekhariya, P.O. Noniyadih, P.S. Raxaul, Pin. 845305, East Champaran (Bihar), Raxaul, 845305, Raxaul BR, India